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Posted By: Cathy Botter - Thursday, 16 December 2010 at 04:48 pm Fermeture forcee de Parkway? Parkway est ouvert pour servir sa clientele
Colette Tremblay Friday, 17 December 2010 at 10:03 am Lorsque nous avons appris, mon mari et moi, que la concession de GM avait été retirée à Parkway, nous avons été à la fois très surpris et déçus de ce fabricant automobile. La décision est inopportune en raison de la très grande fiabilité que représente Parkway pour la clientèle de GM dans la région de Montréal. Parkway représente à nos yeux le concessionnaire GM idéal pour la qualité du service et la fiabilité, la confiance que nous accordons à ses représentants aux ventes. Parkway était le meilleur, le plus fiable concessionnaire GM dans la région de Montréal et cette concession GM doit sans retard lui être remise à défaut de quoi GM commettrait une erreur grave contre sa clientèle. Norma B Friday, 17 December 2010 at 12:25 pm Parkway has a very loyal clientelle becuase we offer impecable service, proffessionalism & respect to all our clients, which they fully appreciate & with good reason do not want us to close our doors. In fact a great majority have voiced they will abandon G.M. before they will PARKWAY. A loyal clientelle of any business is the key to success & so General Motars open your eyes & pick your brain before doing the unthinkable to such a successful dealer run by an honourable family with ethics & sincere business tactics. This would be a grave error on your part to not reconsider your decision. If not so, may leave a very bad taste in the mouths of our loyal G.M. clients for a very long time to come. PARKWAY DOORS ARE NOT CLOSED, WE ARE OPRN FOR BUSINESS & WILL BE FOR A VERY LONG TIME TO COME. Sincerely NormaB. Marie-Reine Calouche Friday, 17 December 2010 at 02:39 pm THANKS to Parkway with its specialized mechanics, managed by Mr.Francis Laplante's competence in maintaining great team work ethics, the forever patient technical advisers, especially Mr.Guy Quenneville, my regular adviser, the drivers, the service parts dept.clerks and the rest of the office team maily Josée and Anne who under heat and pressure will still smile and welcome us, my Chevrolet Venture 2003 is STILL on the road and doing well. It started as a lemon, with endless parts having to be changed by the time she turned 3 years old, only Parkway has given me faith in considering purchasing another vehicule from them, just to keep getting this great after sale SERVICE. Our family owned company Calgah Computer Systems owns also a Chevrolet Uplander which was bought elsewhere, but is being serviced at Parkway for the past year because of their better service. Whichever brand name of cars Parkway will sell in the future, will be our choice of vehicule for our next fleet of cars and vans. Marie-Reine Calouche Marie-Reine Calouche Friday, 17 December 2010 at 02:40 pm THANKS to Parkway with its specialized mechanics, managed by Mr.Francis Laplante's competence in maintaining great team work ethics, the forever patient technical advisers, especially Mr.Guy Quenneville, my regular adviser, the drivers, the service parts dept.clerks and the rest of the office team maily Josée and Anne who under heat and pressure will still smile and welcome us, my Chevrolet Venture 2003 is STILL on the road and doing well. It started as a lemon, with endless parts having to be changed by the time she turned 3 years old, only Parkway has given me faith in considering purchasing another vehicule from them, just to keep getting this great after sale SERVICE. Our family owned company Calgah Computer Systems owns also a Chevrolet Uplander which was bought elsewhere, but is being serviced at Parkway for the past year because of their better service. Whichever brand name of cars Parkway will sell in the future, will be our choice of vehicule for our next fleet of cars and vans. Marie-Reine Calouche Jean-Marie Bajart Friday, 17 December 2010 at 05:04 pm I hope that Parkway will win against Detroit. In any case, I shall remain a loyal customer of Parkway. Roslyn Gilbert Ragusa Saturday, 18 December 2010 at 07:45 am We had had many cars in our family.but this one stands out from the rest.When we bought the car we meet Zena(sorry don't know her last name ) who was the most helpful understanding person I have ever come in contact with for our family needs.After purchaing the car 'we were very fortunate to meet with Pierre Ghazi that went beyond any expectation in service>He is the most helpful ,and gets thing done The Ragusa's Arie Bettan Globex Worldwide Courie Saturday, 18 December 2010 at 11:24 am Lorsque nous avons appris la nouvelle, nous avons été tout simplement abasourdis; Pour nous Parkway depuis plus 15 ans , a été et demeurera un partenaire d'affaire pour notre flotte véhicules. Nous avons été toujours plus que bien servi; Parkway est synomyme de professionalise, courtoisie et un service hors-pair!!! C'est à n'y rien comprendre de la décision de GM ... J'ose espérer qu'ils finiront pas ouvrir les yeux avant qu'ils ne soit trop tard et que la décision sera renversée. A tous les gens de Parkway, nous vous souhaitons bonne chance dans vos démarches et vous assurons de notre fidélité en tant que client pour nombre d'années à venir. Arié Bettan Globex Worldwide Courier PARKWAY NOUS SOMMES TOUJOURS OUVERT Saturday, 18 December 2010 at 11:27 am À toute notre clientèle, Prenez note que nous sommes toujours là pour vous servir et répondre à tous vos besoins de réparations et d’entretien pour votre véhicule GM. Vous avez probablement déjà reçu une lettre de GM datée du 6 Décembre 2010 vous avisant que nous ne sommes plus un concessionnaire autorisé GM depuis le 1er Novembre 2010. La question que plusieurs demandent est : ‘’Pourquoi m’aviser maintenant et non au début de Novembre ou même à la fin d’Octobre 2010 ? ’’. Notre position est claire et ferme que GM n’a pas le droit de résilier notre contrat et nous avons depuis le début de novembre 2010 entrepris des démarches judiciaires et le fait est que leur décision est mal fondée. Les comparutions en Cour Supérieure se déroulent actuellement et continueront dans la nouvelle année 2011. Pour ces raisons là nous dépendons sur votre appuie et loyauté continuels et vous assurons que nous n’avons aucune intention de fermer nos portes ou de nous en aller. Alors appelez nous pour céduler un rendez-vous, demandez une clarification ou simplement une réponse à une ou plusieurs questions et soyez assurés que nous continuerons à vous donner le meilleur service Voici pour votre convenance les numéros et les courriels pour nous joindre. info@parkway.ca , vente_location@parkway.ca , service@parkway.ca , piecesetaccessoires@parkway.ca Ventes : (514) 333-7070 Service : (514) 333-5140 Pièces : (514) 333-7090 Sans Frais : 1-800-361-9660 Annie Saturday, 18 December 2010 at 01:26 pm I am and will remain a loyal customer to Parkway. If they can not sell GM cars then I will no longer purchase a GM car . I refuse to purchase a GM car from another dealership. I truly enjoyed the service I received from Parkway and have been a client for quite some time. There is no other place quite like it!!!!!! Gina Gauthier Sunday, 19 December 2010 at 09:52 am I have been a Gm customer my entire life, I have owned more than 10 GM new cars in the past 25 years, my father worked for GMAC, my brother in law worked for GM. The only reason for remaining faithfull to GM was my sales rep, Mr Frank Filice and the gang at Parway, they kept me from looking at other manufacturers, due to their excellent service, I have no reason to continue my relationship with GM, if Parkway goes, so do I. Chloe Filice Sunday, 19 December 2010 at 10:43 am My name is Chloe Filice, my dad is the sales manager at Parkway. He has been a GM guy for the past 26 years.I have just turned 18 years old and I have just recently obtained my drivers license. All my life I have been hearing how great GM is, I really dont care about GM, all I care about is what my dad says. I know that there are lots of car manufacturers out there that make great cars for me and my CEGEP friends, I guess I will have to ask my dad which one of these manufacturers he recommends for us. GM does not sell cars, good loyal people sell cars, Joan Naylor Sunday, 19 December 2010 at 02:20 pm I love my Chevrolet car,or I should say cars, that I have purchased, Parkway to me is home and secure when I purchase a car. Much as I like GM cars, there will not be a repeat purchase,if I cannot deal with Parkway.Being comfortable and confident with your dealer is to me, essential when deciding to change to a new vehicle. GM should listen to the customers of this dealership, and decide if loyalty does not concern them at all. Serge Lapierre Monday, 20 December 2010 at 05:20 pm Franchement cette nouvelle m'a désolé. J'ai toujours apprécié le service de Parkway: un service compétent, pratique et efficace. Les employés sont de surcroit des plus aimables. Je ne veux tout simplement pas les perdre. Mais me voici désormais entre deux chaises et je n'aime pas ça. C'est à suivre mais vous comprendrez que je vais soutenir Parkway jusqu'au bout. Melanie Monday, 10 January 2011 at 12:27 pm Fraud and incompetence are Parkway's specialties. Good riddance to them. Poker Online Tuesday, 15 February 2011 at 09:48 pm Análise prazeroza neste sítio, opiniôes como aqui vemos dignificam a quem aparecer neste espaço ..... Entrega mais de este sítio, aos teus utilizadores. rachat de credit Saturday, 19 February 2011 at 01:03 pm tres interessant, merci Poker Gratis Tuesday, 08 March 2011 at 09:15 pm Olá venho mais uma vez neste blogue amigo, de modo a retribuir a visita dada....... Chamo-me Hugo,Adoro livros , passo muito do meu tempo a trabalhar o meu espaço online assim como a editar legendas para imenos fóruns,talvez assistiram algum filme com legendas feitas por min! E por hoje chega, pois eu faço turnos e tenho de ir descansar um pouco. Até outro dia.............Add comment Posted By: Owner - Wednesday, 15 December 2010 at 09:29 pm PARKWAY. NOUS SOMMES TOUJOURS OUVERT!!!!!
P Ghazi Wednesday, 15 December 2010 at 09:51 pm À toute notre clientèle, Prenez note que nous sommes toujours là pour vous servir et répondre à tous vos besoins de réparations et d’entretien pour votre véhicule GM. Vous avez probablement déjà reçu une lettre de GM datée du 6 Décembre 2010 vous avisant que nous ne sommes plus un concessionnaire autorisé GM depuis le 1er Novembre 2010. La question que plusieurs demandent est : ‘’Pourquoi m’aviser maintenant et non au début de Novembre ou même à la fin d’Octobre 2010 ? ’’. Notre position est claire et ferme que GM n’a pas le droit de résilier notre contrat et nous avons depuis le début de novembre 2010 entrepris des démarches judiciaires contre GM. La simple réponse est que nous avons déjà entrepris des procédures légales concernant le fait que GM n’avait aucun droit de résilier notre entente et que leur décision est mal fondée. Les comparutions en Cour Supérieure se déroulent actuellement et continueront dans la nouvelle année 2011. Pour ces raisons là nous dépendons sur votre appuie et loyauté continuels et vous assurons que nous n’avons aucune intention de fermer nos portes ou de nous en aller. Alors appelez nous pour céduler un rendez-vous, demandez une clarification ou simplement une réponse à une ou plusieurs questions et soyez assurés que nous continuerons à vous donner le meilleur service Voici pour votre convenance les numéros et les courriels pour nous joindre. Ventes : (514) 333-7070 Service : (514) 333-5140 Pièces : (514) 333-7090 Sans Frais : 1-800-361-9660 Frank Filice Wednesday, 15 December 2010 at 10:10 pm Fermeture forcée de Parkway : le DG nous explique la sitiuation: Frank Filice, Directeur général des ventes et locationschez Parkaway Pontiac Buick GMC, nous explique la situation que l'entreprise vit depuis que GM a décidé de les fermer. Avrum Rosner Wednesday, 15 December 2010 at 10:22 pm My wife and I were shocked to receive a letter from GM a couple of days ago, announcing their withdrawal of Parkway's status as a recognized GM service provider. In fact, just this evening we were discussing how to respond to them - angry, calm, something in between... - but firmly saying that we will abandon GM long before we abandon Parkway, which has given us nothing but excellent and friendly service over the years. I wish you the best of success in your legal struggle, but please be sure that this family will remain your loyal customer, and friend, no matter what happens. All the best for the holiday season, Avrum Rosner Irving Itman Wednesday, 15 December 2010 at 10:42 pm The reason we chose to buy our GMC Vehicle from Parkway as opposed to other dealers is because of the professionalism & customer sevice from the beginning. From the salesman to the service department I was always treated with the utmost respect.And more important is that what was promised was delivered.There were never any disputes.I compliment the whole team,& now as a retired businessman I believe that the success of the Parkway team is a direct result of the Hoy family business ethic. jennifer hamilton Wednesday, 15 December 2010 at 11:01 pm Knowing the excellent service that they provide I am certain that they will continue to get a lot of business from their customers. I bought my car there and then moved out of the province and have jumped from dealer to dealer for service because its very hard to find good service like I did there. Pghazi Wednesday, 15 December 2010 at 11:27 pm Thank you all on behalf of the Hoy and Parkway families for your sincere and kind words. If you wish to convey anything by email to the hoy family please send it to : hoyfamily@parkway.ca Happy Holidays to all. Alexandros Vasilou Wednesday, 15 December 2010 at 11:56 pm I have bought 5 different cars at another dealer but have gotten bad service but since I switched to parkway over a year ago the service has been more then I've ever gotten in the past. I can't see servicing my car and my wifes any where else. I didnot appreciate the nasty letter I received from gm last week notifing me that parkway was no longer a gm authorized dealer. To that response I have already serviced both mine and my wifes car at parkway in the last two days. If gm prosites in not reinstating parkway they are going to loose my business dominique renaud Thursday, 16 December 2010 at 02:51 am Le service de Parkway est excellent ma famille a toujours achete des GM depuis des generations mais maintenant ils vont m obliger de vendre ma voiture et d aller acheter un autre marque de voiture . Voici comment ils perdent leur part de marche et economie suite a la decision de bien vouloir ferme Parkway . Imaginez vous Parkway est en face de la 40 ,,, Combien de personnes par minute peuvent lire le nom GM ... surtout avec le service que Parkway offre a tous ces clients . Ce garage a mis au monde ce nom ,,, C est incroyable ,,,, Ne vous decouragez pas ,,,,, il va y avoir une justice Glenn Miller Thursday, 16 December 2010 at 06:34 am I bought my 1st North American made car ( GM ) last year after having my Audi stolen. A good part of my decision was based on the reputation of the dealer ( Parkway ) servicing my car and the proximity to my home. I was quite dissapointed to find out of the forced closure of this West Island landmark . I have received AAA service from this dealer for the past year and a half and I will simply sell my car and choose a manufacturer that can stand behind it's dealers. Especially after post re-structuring. Steven O'Connor Thursday, 16 December 2010 at 07:41 am I have had the pleasure to do business with this professional team at Parkway and feel that I can count on them for support me in the future. I will continue to be a loyal client. I do not believe that my wife would let me change even if I wanted.. she is very happy here. ubald meloche Thursday, 16 December 2010 at 07:49 am J'AI ÉTÉ TRÈS SATISFAIT DE VOTRE SERVICE APRÈS VENTE ET DÉCUS DE VOTRE RETRAIT PAR "GM" P/S : LE FRANÇAIS EST DE MISE AU "QUÉBEC" ...MÈME SI JE SUIS FÉDÉRALISTE......(FORMULAIRES) ubald meloche Thursday, 16 December 2010 at 07:49 am J'AI ÉTÉ TRÈS SATISFAIT DE VOTRE SERVICE APRÈS VENTE ET DÉCUS DE VOTRE RETRAIT PAR "GM" P/S : LE FRANÇAIS EST DE MISE AU "QUÉBEC" ...MÈME SI JE SUIS FÉDÉRALISTE......(FORMULAIRES) Laurie Bate Thursday, 16 December 2010 at 08:00 am I have had nothing but great service at Parkway and I won't go anywhere else. I support your efforts to stay open. I will also abandon GM if I can't get my car serviced at Parkway. Good luck in all your endeavors. Suzanne Delacretaz Thursday, 16 December 2010 at 08:32 am I've been a loyal customer to Parkway for over 15 years and receiving good service by the staff (mechanics, sales rep - Tony Herrero). I've bought both Pontiac and Chevolet cars all my life - and do this day - I still prefer Pontiac cars. I was very shocked that GM Canada had decided to close the doors on Parkway even after the fact they own the land and one of the top dealers known for the selling and service. I've gone to other dealerships for service when I was in a bind - and the service "welcoming and warm reception" from those places were lacking. Perhaps, GM has now giving me the green light to go for a Japanese car when the time comes to purchase my next car. Bravo GM !!! I just want to wish all the staff at Parkway all the best with the legal battle and perhaps one day (hopefully in a short time) we can be a family again.! Linda McLean Thursday, 16 December 2010 at 08:41 am I am totally confused!! I got the letter the other day and don't understand why company would put thousands of $$ into renovations just to ship loyal customers somerwhere else? What will hapen to my summer tires? Will they be transfered to the other location? I have been getting really exceptional service at Parkway and really don't want to go somewhere else. The guys in the garage are more than helpful and went beyond the call of duty many times for me! Thanks so much for everything, Guy and team as well as the girls in the office, Please let me know what to next! How I can help if you need me. Sincerely, Linda (Miss Mailbu) Marie-Josée Lavoie Thursday, 16 December 2010 at 08:47 am J'ai été extrêmement déçue d'apprendre que Parkway n'était plus un concessionnaire autorisé de GM. J'ai déjà répondu à la lettre du 6 décembre envoyée par GM, en exprimant mon mécontentement d'être forcée, en raison de la garantie en vigueur de ma voiture, d'aller chez un concessionnaire voisin, dont le niveau de service n'est pas comparable à celui de Parkway. Je suis cliente de Parkway depuis moins d’un an, mais j'ai été très agréablement surprise par leur courtoisie et la qualité de leur service, comparativement aux autres concessionnaires et garages où j'ai été cliente au cours des 30 dernières années. J'espère vraiment pouvoir retourner chez Parkway bientôt. Fred Firestone Thursday, 16 December 2010 at 08:51 am After purchasing my Buick in April from Parkway I was hoping for continuity. Everyone I dealt with were most helpful and friendly. Most important they were prompt in responding to any phone calls and questions. Even after the sale, the Salesman and Sales Manager continue to be involved. I wish Parkway success in winning their case. Suzy Q Thursday, 16 December 2010 at 09:09 am Jamais je n'ai été aussi déçu que la dernière fois, et je dis bien la dernière car jamais plus je n'irai chez Parkway, du service que l'on m'a offert chez Parkway. On m'a facturé pour me dire que mon essui glace ne fonctionnait pas. De un, je leur avais dit qu'il ne fonctionnait pas, de deux, j'ai ouvert moi-même le boitier pour regarder le mécanisme et comble du malheur, il y avait plein de rouille ce qui indique que le boitier n'avait même pas été ouvert pour investiguer le problème. J'ai demandé au préposé du comptoir de me rembourser et bien sure, messieur n'avait pas l'autorité de me rembourser. Il m'a poliment donné sa carte d'affaire, j'ai tenté le lendemain de le gager et jamais il n'a répondu. Je lui ai aussi laissé un message sur sa boite vocale et encore aucun retour d'appel. Dois-je continuer? J'en ai gros sur le coeur. J'ai fais faire un check up de 150 000km me disant que tout était beau. 1 semaine plus tard, ma batterie meurt. Tout un check up s'il y en eut un. Enfin, j'avais pris mon rendez-vous 1 semaine plus tôt expliquant que je voulais changer le moteur de mon essui glace arrière en même temps que de changer mes pneus et le changement d'huile. Si l'on me donne un rendez-vous, c'est donc que vous auriez le moteur en stock, non? Un autre manque de service de votre part est que j'attends en ligne pour voir M. Quenneville pour qu'il prenne mes clés et valide quelles réparations doivent être faites. Rendu à mon tour, un client se faufille et passe devant moi. M. Quenneville passe donc ce messieur avant moi (croyez-moi, j'était là avant lui). Faut croire que le fait que messieur, surement est un bon client de Parkway, est plus important que moi. Deux poids, deux mesures. J'ai acheté ma voiture chez Parkway, j'ai toujours fait faire mes réparations majeurs chez vous. Je vois que vous courrez après chaque piastre et que le service est absolument abominable. Nous avons acheté des voitures de compagnie chez vous et j'ai mentionné au Fleet Manager, de ne plus faire affaire avec vous et d'essayer de trouver un autre concessionnaire. Vous avez oublié ce qu'est offrir un bon service, l'argent est plus important. Vous me décevez grandement. Je m'attendais à plus de Parkway and I will tell 10 friends about the poor service I got there. tom pitts Thursday, 16 December 2010 at 09:16 am I HAVE ALREADY E MAIL GM TO ADVISE THEM OF MY FEELINGS ON THEIR CLOSING PARKWAY.AS I STATED TO THEM JAPANESE DEALERS ARE OPENING UP ALL OVER THE WEST ISLAND OF MONTREAL AND GM ARE CLOSING DOWN DEALERS.BEFORE I PURCHASE ANOTHER GM CAR I WILL BE LOOKING AT IMPORTED CARS IN MY AREA. M-A Fontaine Thursday, 16 December 2010 at 09:22 am Le garage Parkway est désuet et a été laissé à l'abandon depuis plusieurs années. J'avais cédulé un rv pour ma voiture il y a qq semaine et du changer de garage (Plaza) juste à côté. Parkway ne peut plus honorer les garanties GM... J'ai été très bien traité. Alors, pour moi, la fermeture de Parkway ne me dérange pas du tout puisque j'irai à la porte à côté chez Plaza. Ron H Pilon Thursday, 16 December 2010 at 09:34 am I developed a relationship with Parkway about two ago and very pleased with the friendship and workmanship your team provides.Sorrey to hear about GM ill concieved decision.which i believe is a carry over from the destructive team at the top of GM during their decline,The new team at GM HQ should review all of the sabotage decisions of the past defunct team led by Wagoner. I do wish your success in trying to open the eyes of corporate GM to continue with a corner stone of the Montreal auto industry. Best Wishes Ronald H Pilon Peter Morin Thursday, 16 December 2010 at 09:45 am I was really taken aback by GM's decision regarding their position on Parkway. I am on my fourth vehicle purchased at Parkway because of the great service I get there. Unfortunately I recently had to purchase a new vehicle and opted for an Infinity instead of the Buick Enclave for two reasons: I could not get it from Parkway and I could not lease it. I have another GM vehicle lease coming due and I really hope Parkway will be a GM dealer by then. Guy Mantoura Thursday, 16 December 2010 at 10:16 am I leased a Malibu for four years, then a Cobalt for another four years. The transactions were made through Plaza. But Plaza's service is to say the least very bad. I definitely stopped going to Plaza to service my car because the people there are uncourteous and the quality of service deplorable. If I have to go the Plaza for my next GM car, I.ll definitely buy another make. Kyle Thursday, 16 December 2010 at 10:21 am I agree with all the comments. It is ludicrous that GM is doing that, considering what a profitable and excellent dealer Parkway is. I've been driving and going to Parkway since I purchased my first car, and if Parkway closes on TOP of the fact that I can no longer by my Pontiac's, I have NO reason to continue with GM. I will absolutely by another brand of car. This is sad and disappointing and I've already sent frustration letters to GM. Marilyn Theriault Thursday, 16 December 2010 at 10:39 am To all our loyal customers. Thank you so much for your words of encouragement and support. In all honesty it has not been easy, but we are still here and still strong! This has been an emotional roller coaster ride for our employees and their families, but the Hoy's are people of valor and integrity and they are leading us through these difficult days with words of wisdom and strong leadership. If there is one lesson that I am getting from all of this is that one must never be afraid to stand up for what is right, and never fold under pressure tactics or bullying methods. We are one loyal group of people here at Parkway and our bonds are strong! We love what we do and we do it well. We are thankful for all the wonderful customers that benefit from our professions, and we ask nothing more but to continue doing so. So during this Holiday Season we wish you all health and happiness and please drop in and see us if not to take care of your automotive needs but just as friends to chat and share a warm cup of coffee or tea on a cold winter day. So stay tuned, more to come soon ... Jean-Paul Martel Thursday, 16 December 2010 at 10:48 am Jeudi le 16 Décembre 2010 Mon épouse et moi sommes très satisfait de vôtre service . Nôtre véhicule est un 2002 il n'y à plus de garantie , nous allons encore aller chez vous pour tout service sur nôtre Pontiac . Carol & Jean-Paul Martel Charles-Émile Aube Thursday, 16 December 2010 at 01:22 pm Bonjour, J'ai été vraiment très déçu d'apprendre que Parkway ne serait plus un concessionnaire GM. J'ai apprécié la qualité du service de vente et surtout, celle du service d'entretien. Ce sont des gens d'expérience, compétents, respectueux de leur clientèle. La lettre de la semaine derniere m'a inquiétée, je ne sais pas oû je pourrai trouver un point de service aussi professionnel. Je suis content d'apprendre que ce n'est pas la décision de Parkway, mais plutôt celle de GM. Je trouve rassurant que vous continuiez â nous offrir les services auxquels nous somme habitués. J'appuie tous vos efforts pour que vous demeurer un concessionnaire GM. PDERYCKER Thursday, 16 December 2010 at 03:46 pm Comment prendre des decisions stupides, garder un concessionnaire minable sur le bl Henri Bourassa et fermer un concessionnaire qui a fait le projet image a coup de millions impose par GM Canada sur la 40. GM Canada quel bande de cave!!!!! Clive Edwards Thursday, 16 December 2010 at 03:53 pm This is just plain wrong. I have received nothing but great service and supportive follow-up from everyone I deal with at Parkway. A renowned dealership with a long history should not be treated this way by GM. I will continue to support Parkway with my business. Giovanni D Onofrio Thursday, 16 December 2010 at 05:25 pm In 2005 I made a carreer change and took a course as a sales and leasing consultant. As a newcomer in the business I had to find a job. Believe or not Parkway opened there doors for me and started working right away selling pontiacs and buicks.I learned alot from Frank and Nick very friendly and helpfull people. I believed so much in the product that I decided to lease a brand new Pontiac Torrent. Presently I do not work there anymore but I still brought my vehicle for service at Parkway and was very satisfied with the service and the friendlyness of the sales staff. I was shocked when I got the letter from GM. I WILL NEVER GO TO ANOTHER GM DEALER !!! other than Parkway. that dealership is a friend no matter what happens and I will continue to pass by and say hello to my friends and the Dealer. G. Dionne Thursday, 16 December 2010 at 05:40 pm Cela fait trois auto que jachète chez Park depuis 10 ans J'ai toujours été satisfaite du service a l'achat de mes autos et du service après vente.. J'ai été très déçu et je me suis sentit trahi par G.M. il nous envoi une lettre sans beaucoup d'explications pourquoi Parkway n'était plus un concessionnaire de G.M. C'est très froid comme lettre .. Comme je pensais changer d'auto en 2111. Je vais regarder d'autres marques d'auto si je ne peux plus achete d'auto chez avec Parkway. FRANCE GAUVIN & GÉRARD BROUILLET Thursday, 16 December 2010 at 06:57 pm Bonjour et bonne chance à être reconsidérer,.. dans un monde "d'instantanné"... de bouleverse- ments financiers.... et paralèllement de caprices "naturelles" Nous vous connaissons depuis la fermeture d'Harland... et maintenant VOUS... qui paraissiez un GÉANT GM... Ca doit être très insécurisant pour les concessionnaires...!!! ou déstimulant... Durant ce temps FORD... se regroupe et stimule leur troupe..... Soyez assuré de notre support moral, car les défis "création jobs aux USA" et compétition mondiale devient presqu'inhumain!! VOIR ELECTROLUX ..ect à l'Assomption... Si vous avez besoin d'un support add. veuillez recomm.. André Portelance Thursday, 16 December 2010 at 08:47 pm Dommage.......espérons que GM entendra raison dans les prochaines semaines et que le tout se réglera à l'amiable...Je demaure un GM MAN et de Parkway. Bonne chance. daniel vincent Friday, 17 December 2010 at 10:40 am se message ca dresse a GM je crois que vous faite une grose erreur en voulans fermer parkwey pour moi jai acheter 6 ou 7 vehicule avec mes enfants depuis 1988 et jai toujours du tres. tres. tres...bon service allor moi je suis a 100 pour100 dans leur demarche. David Bouttell Friday, 17 December 2010 at 11:03 am Leased or purchased last two vehicles through Parkway due to location close to my work and home. This will seriously affect my decision for future purchase or lease. Dick Gotcherian Friday, 17 December 2010 at 08:49 pm My wife and I have purchased 3 vehicles over the last several years from Parkway, mainly due to the exceptional service and human touch of our sales rep: :Mr.Robert Martin and the courteous service provided to us by the service department. We practically looked forward to our next vehicle with excitement ! In my opinion, if this decision is not reversed, everyone will lose - and GM will likely lose many customers for good. I would hope that reason will prevail and this error will be rectified I don't know if GM will read this blog - but customers have power - so let us know if there is anything else that we can do,. I wish you good luck in your battle and Happy Holidays P. Ghazi Saturday, 18 December 2010 at 11:21 am WE ARE OPEN FOR BUSINESS!!!! We appreciate everyone's loyalty and support. We are and will still be there for you Thank you From the Hoy and Parkway family. To all our clients, please take note that we are still here to serve you and to provide you with all your acquisition, maintenance and repair needs for your GM vehicles. You have probably already received a letter from GM dated December 6th 2010 advising you that we are no longer an authorised GM Dealer since November 1st 2010. The most frequently asked question by most is: “Why are we only being advised now, why not at the beginning of November or even the end of October? “ Our position in firm and clear, GM does not have the right to terminate our agreement and since the beginning of November have undertaken legal actions against GM and that the decision was ill founded. The court proceedings have been ongoing and will continue into the New Year. For these reasons we are depending on your continued support and loyalty and assure you that we have no intentions to close our doors or to go away. So please call us or email us to schedule an appointment, ask for clarifications or simply answer one or more of your questions, and rest assured that we will continue providing you with the best service. Here are for your convenience our Telephone numbers and emails to reach us. info@parkway.ca , sales@parkway.ca , partsandaccessories@parkway.ca , service@parkway.ca Sales: (514) 333-7070, Service: (514) 333-5140, Parts: (514) 333-7090, Toll Free: 1-800-361-9660 don myles Saturday, 18 December 2010 at 08:03 pm I visited three GM dealers before choosing Parkway to purchase my 2010 model car. I had a very bad experience with one and the other while welcoming seemed to be inexperienced...not too knowledgeable on the model I was interested in. At Parkway, I was well received by a very knoweldgeable sales rep. Also, Parkway and I reached a fair purchase arrangement. Normand Beaudin Sunday, 19 December 2010 at 10:22 am On s'attend à ce qu'une Compagnie responsable comme GM prenne des décision difficilles et impopulaires lorsque c'est nécessaire. On est en droit de s'attendre aussi qu'elle fasse marche arrière lorsqu'une décision s'avère avec le recul pas la bonne. Dans le cas de la fermeture de Parkway, à mon avis c'est le cas. Maintenant s'agit de savoir si cette grande Compagnie GM réagira positivement à ce mouvement de protestation très légitime des clients de Parkway. Sammy Pinsky Sunday, 19 December 2010 at 12:21 pm GM closing Harland in Dorval I turned to Parkway and have received very professional service there. I always buy North American built cars. I loved going to Parkway because of the proximity to my home. Please don't close this dealership. I had intended in buying my next car there in 2012. NA Sunday, 19 December 2010 at 03:39 pm This decision has not been reached without consideration of several factors. Probably, you are doing a good job technically, but that does not mean you are perfect. One of the factor, is customer service. I have experienced personally very agressive way from the Parkway side. You need to assess every point in your business. I am sorry to say that but this is a fact. Lorack-online Friday, 07 January 2011 at 11:59 pm Merci pour cette information interessante Diane Campeau Thursday, 13 January 2011 at 06:56 pm Je suis de tout coeur avec les gens de Parkway de vouloir se battre pour conserver GM. Je trouve désolant que cette multinationale qui a réussi à ce relever de leurs problèmes financiers ne puisse pas réaliser que certains concessionnaires du Québec ont réussi et qu'ils sont jaloux de leur réussite au point de tout leur enlever. Les gens de Parkway sont de bons travaillants et soucieux du bon service qu'ils peuvent rendre aux clients. GM semble trouver plaisir à jouer avec les nerfs des dirigeants de Parkway en remettant les causes devant les tribunaux comme bon leur semble, mais également avec les employés qui espère toujours continuer avec Parkway, mais également avec les conjointes qui se demande s'ils auront toujours un emploi dans les semaines à venir. J'espère que les clients soutiendront les démarches de Parkway de rester ouvert et ainsi démontrer à GM que Parkway est toujours là malgré tout. popo Tuesday, 08 February 2011 at 12:27 pm I wonder how many of these "bloggers" are Parkway employees... ByeByeParkway Tuesday, 12 April 2011 at 12:59 pm Noticed that the "Parkway News" wasn't updated to reflect the fact that their injunction request concerning the sign removals was DENIED. Time for the Hoys to turn off the lights and go home. Montreal is tired of hearing about Parkway. kevin Wednesday, 20 July 2011 at 10:45 pm this icon should not be refused to stay open if g.m. officials ACTUALLYY!!!!! knew how there 12.5 million dollar new enterprise in pincourt was really run they would think twice about really closing a REAL dealership!!!!!!!!!!!!!!think about this jack.c. Thursday, 21 July 2011 at 12:11 am wow kevin,,i hear that,, im a customer there,,service is terrible,,why should we pay these high prices to help pay a new facility!!!!!!!!!!!!! i love g.m. cars but as i see from my district and service there im looking into a toyota for 2012 ParkwayIsDone Tuesday, 02 August 2011 at 01:11 pm While there may be issues with the Pincourt dealership, this would not justify leaving a dealership as inept as Parkway in operation. I contacted GM's public relations department when Parkway closed, and was told that the decision to revoke their franchise was made after reviewing customer complaints and performance records from previous years. They were not chosen at random. Anonymous Monday, 17 October 2011 at 12:57 pm Typical Hoy move... Angry that GM justifiably removed their franchise, so they turn around and try to terminate the lease of their competition next door. Revenge and spite seem to be what the Hoys serve up best. Hoy is such a cow. Marilyn Theriault Wednesday, 08 February 2012 at 10:38 am Obvioulsy if you post a comment with anonymous attached to it you are either to scared to stand up and identify yourself, or you feel this is your free pass to call an honorable and hard working family COW. Shame on you! Why don't you get informed and find out what this is really about..... daniel Wednesday, 14 March 2012 at 03:23 am just a short note to say,how sad i am of leaving Parkway.i met some extraordinary peoples at this dealership and sure had a great time working there.too bad that everything collapse,but ,time will tell and in 2014,maybe everything will get back to normal.Hope so.if you guys are operating a gm dealer in the future ,it will be my pleasure ,if i am wanted,to work again for u guys.good luck to all the remaining employee and stay positive! Daniel Raymond pat Saturday, 17 March 2012 at 08:02 am been buying part for a long time at Parkway,suddenly,they dont supplies gm parts for cars,trucks,and commercial and medium duty,what went wrong,an to my surprise most of the best parts persons are resigning or lay off,Iheard that you guys were gonna win in court,I guess the owners still have money,but again,who pays the bill,the workers,some will lose their jobs after working for parkway for many years,good luck to these employees and for the management maybe to update this old building and change some of the manager,that dont seem to do a hell of a lot,get some fresh idea,start a new line of vehicles,i guess money can t buy everything.Add comment Join this blog for RSS updates
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